Effective Date: July 22, 2013
Streamweaver, Inc. complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Streamweaver, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Streamweaver, Inc.’s certification, please visit http://www.export.gov/safeharbor/
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (and, if you are an Account holder, administer your Account), and to enable you to enjoy and easily navigate our Services.
When you create an Account we’ll collect certain information that can be used to identify you, such as your name, email address and profile picture (“PII”). We may also collect certain information that is not PII because it cannot be used by itself to identify you, such as your gender, date of birth and zip code. If you choose to create an Account through one of your SNS Accounts you may have to provide us with your username (or userID) so that your identity can be authenticated by the SNS Account. When the authentication is complete, we’ll be able to link your Account with the SNS Account and access certain PII, such as your name and email address, and other PII that your privacy settings on the SNS Account permit us to access. We don’t receive or store passwords for any of your SNS Accounts.
Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, mobile device type (from users of the App), the web page that a User was on before accessing our Services, the pages or features of our Services that a User visited and the time spent on those pages or features, search terms, the links on our Services that a User clicked on, commented on or “liked” and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding its features and functionality and tailoring them to our Users’ needs and preferences. We generally use a person’s IP address to fight spam, malware and identity theft. We also use the IP Address to generate aggregate, non-identifying information about how our Services are used.
In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation or in connection with your use of the App if you grant us permission to collect location information from you. We may use location information to improve and personalize our Services for you.
If you choose to allow us access to your mobile device contacts via the Services, we will use such contact information only to let you know if any of your contacts are using the Services to assist you and other Users in finding friends and contacts who use the Services. We will store this information until you delete your Account in accordance with the “Modifying Your Information” section below.
Inviting Friends to Use the Services. If you choose to invite a friend to use the Services, we will collect the email address of the friend to send them a one-time invitation to use the Services. We will use the friend’s PII to monitor the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we delete his or her PII.
We will not share any PII that we have collected from you except as described below:
If you choose to post any User Content, such User Content will be viewable by any other Users who choose to “follow” you via the Services in connection with your username, profile picture and display name. In addition, your User Content will be publicly viewable to anyone who uses the Services as part of the “global feed” feature of the Services. Also, if you “like” or comment on any Content made available via the Services, your “like” and the content of your comment will be publicly viewable via the Services in connection with your name and general location (city, state).
We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have access to your PII only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your PII for any other purpose.
We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling and other similar purposes.
Information that we collect from our users, including PII, is a considered to be a business asset. This means if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your PII may be disclosed or transferred to the third-party acquirer in connection with the transaction. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
It is our policy to protect you from having your privacy violated through abuse of the legal systems, whether by individuals, entities or government, and to contest claims that we believe to be invalid under applicable. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary: (i) to satisfy or comply with any law, regulation or legal process or to respond to lawful requests, including subpoenas, warrants or court orders; (ii) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and (iv) to prevent or stop activity we consider to be illegal or unethical.
We will share your PII with third-party sites or platforms, such as your SNS Accounts, if you have expressly requested that we do so via the Services.
We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
If your personal information changes, you can access and modify the PII associated with your Account by accessing the “User Profile” tab in the App or by contacting us by email at email@example.com. If you want us to delete your PII and your Account, please contact us at firstname.lastname@example.org with your request. We’ll take steps to delete your information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. In general, we will retain your information for as long as your account is active, as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you feel as though an unauthorized profile has been made on your behalf you may contact us at email@example.com to seek its removal.
We will respond to all requests for access to personal information within 30 days.
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.